

I can't access my bank and email websites or other secure websites If you still can't access some websites, get help from the Microsoft Community online.įor more information about How to reset settings in Internet Explorer, see video.

I can access some websites, but not all of them If running the Network and Internet Troubleshooter doesn't resolve the problem, look for your specific problem in the following list. The Troubleshooter might ask you some questions or reset some common settings during this process. Right-click the network icon in the notification area, select Troubleshoot problems, and then select Internet Connections. If none of the previous methods resolve the problem, try to run the Network and Internet Troubleshooter. Paste the shortcut into the Address bar of Internet Explorer.Right-click the link for the website, and then click Copy shortcut.

Try to open a problem website by manually entering the shortcut (web address) instead of clicking the link for that site: To resolve this problem, try the following methods in the order in which they're given. Original product version: Internet Explorer 10, Internet Explorer 9 Original KB number: 967897 This article provides methods to solve the issue that Internet Explorer can't access certain websites and provides solutions. For more information, see Internet Explorer 11 desktop app retirement FAQ. The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10.
